SHIPPING POLICY

Our top priority is the health and safety of our employees and customers, so we completely redesigned our fulfillment center to comply with state-recommended social distancing and PPE guidelines.

What this means for you:

Processing Times
Processing times are currently delayed but we’ll make sure to notify you ASAP when your order ships or if we foresee any issues with fulfilling your order.   

Shipping
On occasion Dermalights offers shipping promotions, at which time domestic customers receive free shipping if they spend over a certain amount. These promotions may change periodically. Dermalights ships to most countries worldwide via USPS for all domestic and international packages. 

We are not responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges once the package has exited the United States.

Packages undeliverable by USPS and/or their international shipping partners will be cancelled and refunded once received and processed at our shipping hub.